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When you’re interviewing for your dream job, it’s important that you’re able to accurately show your interpersonal skills to the person you’re trying to impress. It will show not just your employability but also what you will bring to the role you’re trying to secure, so it certainly pays to know how it's done.

What are interpersonal skills?

Essentially, what we’re talking about here are soft skills, social skills and people skills. It’s a broad term that covers a person’s ability to communicate and interact with others around them. A breakdown of this type of skill will go something like so:

  • Verbal & non-verbal communication
  • Conflict resolution
  • Emotional intelligence
  • Problem-solving
  • Active listening
  • Team working

Of course, you may not be able to demonstrate all of these skills in your interview - particularly when talking about conflict resolution and teamwork, but others, like verbal/non-verbal communication and active listening, can absolutely be shown. 

How to demonstrate interpersonal skills in a cover letter?

There are lots of things that you can include in your resume and cover letter, from how your personal development has progressed to why you decided on a career change  (if you’re moving industries). What can also be displayed are your soft skills - in fact, you absolutely should list them, as this is something that will set the tone of the interview. 

What it’s important to remember when you’re editing your CV beforehand is that the most important interpersonal skills for the job in question are highlighted most prominently. If you’re going for a job that requires great teamwork, problem-solving or active listening skills, these should be focused on the most.

How to demonstrate interpersonal skills during the interview 

So, the trick to actively demonstrating these skills during your interview is to try your best to be confident. This confidence can be gained by doing your research and really knowing your stuff before attending the interview. This will allow you to show non-verbal confidence in your manner and verbal confidence in how you hold yourself.

Showing empathy & teamwork

Obviously, you’re going to get asked to give answers as to what you’d do in certain workplace situations, which might present the opportunity to show your emotional intelligence and problem-solving skills. It pays to have examples of how you’ve used each of your skills prepared and memorised, such as when you worked in a team or acted in a certain way because you empathised with a customer or colleague. 

Active listening & staying calm 

Active listening can also be clearly displayed during your interview by actually paying attention to what the interviewer is saying to you. Nerves can get in the way of this, sure, but if you give an answer that shows you haven’t been listening properly, it’s certainly going to count against you. However, the more prepared you are, the less nervous you’re likely to be.

Boost Your Employability With Flexible Online Studying 

Being able to demonstrate interpersonal skills during what can be pressurised interviews is an art, but with the right prep and confidence, you can stand out from the crowd. What will also make you stand out are your skills and knowledge, which can be developed affordably, flexibly and at your own pace with short online courses from OCA. 

Our professional courses are developed in collaboration with top experts from each of the 20+ industries that our training covers and come with one-on-one tutor support.

Gain more insight on the suitable short courses for you, right here, with regular articles and blogs written by recruitment experts such as:

For all your options, review our entire short course, CPD Accredited training catalogue; call us today at 1300 611 404 or email our friendly team

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