By enrolling in the course, you agree to pay the course fees (plus applicable surcharges) for the course using the payment method you have selected under the course Enrolment Agreement.
You are required to pay the full amount of the course fees even if you do not complete your course.
Student fees will include the necessary e-learning resources such as online interactive resources, online pdf’s or workbooks dependent upon the course of study chosen.
Given the nature of online training, our value for money approach and unlimited access policy, OCA does not currently offer refunds on our services.
You can however transfer to a different course if you find that your chosen course is not suitable.
Unless otherwise agreed, the agreed course commencement date will be the date of issuance of a username and password for online course access.
Unlimited access means that your course access does not expire. Therefore, as long as you are active for any time over a 12-month period, your log in and password will remain active so that you can access your course. The only other exception to “unlimited access” is if the course is cancelled, updated or changed. This would only happen if all students have completed the course.
If for whatever reason you wish to withdraw from the course and surrender your log in and password, you can do so by emailing firstname.lastname@example.org.