Performance Management can be one of the most stressful parts of a manager’s job, and when not equipped with the right skills to deal with issues, it can be a daunting task to have to manage. If you are responsible for managing staff, it is important that you are able to not only identify issues such as poor performance, misconduct and absenteeism, but manage them effectively.
"I was a bit sceptical about using an online course I had only Googled, but they are fantastic ☺ I have just completed my course and it was amazing! Learnt a lot and whenever I needed help, it was always there for me. Never had any dramas and everyone is very friendly. Give it a go, it’s worth it!" - Felicity
This course allows you to develop the skills needed to deal with these issues successfully, professionally and confidently.
During this Performance Management course, you will learn about:
We're committed to you! As an OCA student you will receive a range of support services to assist you with your learning journey. This includes: live chat, technical, admin and general course support and a dedicated trainer to support your learning.
This qualification is delivered online. As soon as you enrol, you’ll be provided with a login and password so you can access our OCA e-learning centre 24/7. You can study at your own pace, from the comfort of your home. All course materials are 100% online, and delivered via our innovative e-learning experience.
Manage People Performance
Coach Others in Job Skills