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Interested in beginning a meaningful career in community services? If you are, you’re looking at a sector that offers a great deal, mainly when talking about roles like case manager. Community services courses allow you to get your foot in the door in a profession that can profoundly positively affect many's lives.

But what’s the job like for real? Is it for you? Well, that’s what we’ll be covering in the next few paragraphs, as we explain more about what the role entails, in addition to showing you how online learning with OCA represents the easiest and most convenient way to get the skills required.

Providing Support to The Most Vulnerable

Community services courses allow you to gain access to the role of case manager, which is a well-paid profession to the tune of anywhere between $60k and $78k per annum. Working with multiple individuals on a case-by-case basis, you’ll be providing care to those who are most vulnerable in society.

You’ll be providing both support and guidance to people with a wide range of mental, physical and circumstantial problems. In addition to offering in-person support for those in your care, you’ll also liaise with healthcare providers to ensure that they’re being given the social services they’re entitled to. 

The Key Skills The Job Calls For

As an experienced community caseworker, you will have a detailed knowledge of the support that’s available to the people in your care. The knowledge gained from community services courses combined with what you learn on the job will equip you to carry out your responsibilities effectively. 

You’ll generally be involved with:

  • Identifying and arranging support services based on the individual in question
  • Managing a large caseload with many different people under your care
  • Creating & implementing the arranged treatment plan 
  • Arranging meetings & preparing applications for funding
  • Maintaining accurate records on every person you work with
  • Ensuring all relevant statutory requirements are adhered to

It’s a position that represents more of a vocation than a job, as you’ll need to become wholly invested in the needs of those you look after. It’s a constant process of discovery, too, with online learning helping you develop into the best caseworker you can be. 

Training that Fits Around You & Your Obligations

As we can see, being a community services caseworker is a well-paid, rewarding career choice for anyone with the drive and passion for taking advantage of, and thanks to flexible community services courses like our Work Effectively In the Community Sector, it’s never been simpler to train. 

This, like all of the online learning provided by OCA, is created in conjunction with top industry experts, CPD endorsed (making you look great to potential employers) and delivered via bite-sized video modules that make gaining new professional knowledge much less of a chore.

If you would like to know more about this or any of the training we provide, all you need to do is visit us at - where you’ll also see our selection of credit-check-free, flexible payment options. 

Alternatively, if you want to speak to us about your requirements, call us on 1300 611 404, and one of our friendly advisors will happily give you the info you need. 

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