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In today’s job market, technical skills are just the tip of the iceberg when it comes to what employers are seeking. Emotional intelligence (EI) has increasingly become a key factor in hiring decisions. Why? Because employees with high EI are often better at working in teams, are more adaptable to change, and have stronger leadership skills. In this article, we’ll be diving into everything you need to know about emotional intelligence, and digging into how an emotional course can significantly boost your employability.

What is Emotional Intelligence?

Emotional intelligence involves understanding, utilising, and managing our own emotions in positive ways to communicate effectively, empathise with others, and defuse conflict. This personal attribute is divided into four main components: 

  • Self-awareness
  • Self-management
  • Social awareness
  • Relationship management

Mastering these areas can lead to better job performance and, by extension, a higher likelihood of employment success.

Why Employers Value Emotional Intelligence

Employers are increasingly recognizing the importance of emotional intelligence in the workplace for several reasons, such as: 

  • Teamwork and Collaboration: Employees with high EI have strong social skills, making them excellent team players who can work well with diverse group dynamics.
  • Effective Leadership: Emotional intelligence is crucial for effective leadership. Leaders with high EI can recognize their own emotional states and those of others, enabling them to manage situations more effectively and guide their teams through challenges.
  • Conflict Resolution: The ability to manage emotions and communicate effectively is vital in resolving workplace conflicts. EI enables individuals to approach disputes calmly and rationally.
  • Adaptability: Employees with high emotional intelligence are more adaptable and open to change, traits that are increasingly important in the fast-paced modern workplace.

How Emotional Intelligence Courses Can Help You Get Ahead in the Workplace

Taking an online emotional intelligence course can be a strategic move in enhancing your job prospects, no matter what industry you’re in. Here’s an overview of the essential skills you learn in an emotional intelligence course:

  • Understanding and Managing Emotions: Through emotional intelligence courses, you learn to identify and manage your emotions, which can lead to improved decision-making and stress-management skills.
  • Enhancing Communication Skills: EI courses helps improve your ability to communicate effectively, making you a more appealing candidate to prospective employers.
  • Building Better Relationships: By understanding social dynamics and learning how to build and maintain relationships, you can become a more effective collaborator and networker.
  • Demonstrating Commitment to Personal Growth: Enrolling in an EI course shows potential employers that you’re committed to self-improvement and personal development.

What to Look for in an Emotional Intelligence Course

Now that we understand how an emotional intelligence course can enhance your career prospects, let’s find the right EI training for you. A good emotional intelligence course will: 

✓ Cover all aspects of EI, including self-awareness, self-regulation, motivation, empathy, and social skills.
✓ Offer real-life case studies, scenarios, and exercises to apply EI concepts in various situations.
✓ Be led by experienced professionals with a background in psychology, leadership, or related fields.
✓ Include interactive elements such as group discussions, feedback sessions, and role-playing.
✓ Provide tools to assess and track your emotional intelligence development over time.
✓ Offer additional resources such as reading materials, online forums, and access to one-on-one coaching.
✓ Be available in formats that fit different learning styles and schedules, such as live sessions, on-demand videos, and downloadable content.
✓ Be well-reviewed by former students regarding content, teaching style, and applicability to real-world settings.

The Best Emotional Intelligence Courses in Australia (2024)

Here’s an overview of some of the best online emotional intelligence courses you can enrol in today.







Swinburne University

Emotional Intelligence Training

Live online or workplace training

1 day


Suitable for improving EI without previous experience required.


Leading with Emotional Intelligence

On-campus or virtual workshops

2 days


Foster teamwork, merge perspectives, hold genuine performance talks, lead with empathy, promote well-being.

Centre for Continuing Education (CCE), Sydney

Emotional Intelligence Course

Face-to-face or online 

1 session (7.5 hours) 


Focuses on core EI competencies: self-awareness, self-regulation, motivation, empathy, interpersonal skills.

PD Training

Emotional Intelligence Course

Face-to-face, live online, or hybrid

1 day 


Covers managing emotions, empathising with others, stress management, and overcoming challenges.

Pathways Australia

Emotional Intelligence Course


1.5 hours


Covers critical EI elements, relationship building, emotional management strategies, and self-awareness improvement.

The Knowledge Academy

Emotional Intelligence Training Course


online, Instructor-led online,

classroom, onsite

1 day (8 hours)


Teaches managing emotions, handling conflicts, and applying leadership skills for improved EI.

ACS Distance Education

Emotional Intelligence Online Course


100 hours


Suitable for managers, health professionals, care workers, and more. Covers understanding and managing emotions.

Victoria University

Introduction to Emotional Intelligence

Face to Face, Online

4 hours


Covers concepts and elements of EI, aimed at improving work and personal relationships and developing emotional resilience.

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Emotional Intelligence Course FAQs

Who can benefit from an emotional intelligence course?

Anyone looking to improve their interpersonal skills, leadership capabilities, and self-awareness can benefit from an EI course. This includes professionals across various industries, individuals seeking personal growth, and teams looking to enhance their dynamics.

How long does an emotional intelligence course typically last?

Duration can vary widely depending on the course depth and format. Some courses are short workshops lasting a few hours, while others might be comprehensive programs spread over several weeks or months.

Can I take an emotional intelligence course online?

Yes, many providers offer EI courses online, providing flexibility to learn at your own pace and from the comfort of your own home.

Are there any prerequisites for enrolling in an EI course?

Most EI courses do not require specific prerequisites, making them accessible to individuals with various backgrounds and levels of experience. However, some advanced courses might have prerequisites, so it’s best to check the course details.

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