Recruiters today are looking for individuals with strong interpersonal skills. Interpersonal skills will allow you to differentiate yourself from other job applicants and workmates and move up the ladder. These complement your technical skills, enhance your job performance and social interactions, and work hard to give you an edge over others. Unlike hard skills, these are interpersonal.
"Doing this course has been a pleasure. I have not studied for quite a few years but I really enjoyed it. My tutor was helpful whenever I needed assistance. I also found it easy to find the course I wanted to do, and all the information regarding enrolment at my fingertips." - Kay
In today’s competitive job market, having technical skills is not enough. You need to go beyond the call of duty and show that you have what it takes to fit within the organisation’s culture and that means having great interpersonal skills!
More Content. More Skills. More Value.
The most common interpersonal skills are:
- Awareness (of yourself and others)
- Caring about other people
- Collaborating and working well together with others
- Comforting people when they need it
- Clear communication skills
- Conflict management and resolution skills
This short course will help you use interpersonal skills to enhance personal effectiveness at the workplace.
Enrol now to get instant access to this course and start learning right away.
Why students love learning with us
We don't use dense academic text books. Instead, we design digestible step-by-step modules and high-quality video sessions, backed by 24/7 tutorial support. The lessons are all taught on demand, and assessments are generally short answer or multiple-choice and can be re-taken as many times as needed. They’re perfect for people with busy lives and families who want to better themselves while unlocking better opportunities.
We are CPD endorsed. Completing CPD-endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by Credly
100% online and on-demand
Enrol at any time and study on your own terms. Assessments are designed to improve comprehension rather than test the recall of facts in a timed setting.
Dedicated round-the-clock support
We're here to help, whenever and wherever you need it. Access expert support from a tutor by email or phone (Mon-Fri) or reach us on live chat, 7 days a week.
Real world, industry-led learning
Our courses are designed in collaboration with institutions, employers and industry experts to equip you with practical, real-world skills that will advance your career and broaden your mind.
Choose how and when you pay for your course. Pay upfront with your credit card or Apple Pay, set up a flexible payment plan or use Afterpay or Latitude Pay to buy now, pay later.
CPD Endorsement and Digital Badge (Credential)
We are CPD endorsed. Completing CPD endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by Credly.
Click here to find out more about CPD
stands for Continuing Professional Development
(CPD) and is the term used to describe the learning activities professionals engage in to develop and enhance their skills and knowledge. Completing CPD endorsed learning gives you CPD Points. These points can then be used in your portfolio/resume or future career as a professional. Online Courses Australia is accredited with the CPD Service.
Digital Badge (Credential)
Along with your OCA Course Completion Acknowledgement, you'll also receive a Digital Badge (from Credly
What will a Credly digital badge issued by Online Courses Australia do for you?
A quality credential clearly explains what you can do, what you did to earn this and who says you
earned it. It is more than a piece of paper.
Unlock your potential and enhance your professional opportunities with these features:
- The digital version of a credential is easy to share online.
- The digital version of a credential is secure.
- This is a trusted method for real-time verification; it is not self-reported.
- You'll see direct connections between skills and jobs.
Learn more about how this works
- Share your digital badge via LinkedIn and other social platforms
- Share your digital badge to a mobile wallet for on-the-job credential verification
- Customise your Micro-Credential(s)
- Accept, view and share your digital badge in your local language
- Access labor market insights for your desired industry
Course Delivery + Learner Support
Delivered 100% online, no classroom required
Instant access (simply enrol online, anytime)
Assessments are short answer and multiple choice
Fast turnaround on marking (within 1 business day)
One on one mentor support
Live chat, 7 days a week
Develop & Use Emotional Intelligence
Interact With Customers
Show Social And Cultural Sensitivity
Work Effectively With Others
Establish And Conduct Business Relationships