Recruiters today are looking for individuals with strong interpersonal skills. Interpersonal skills will give you a chance to differentiate from other job applicants as well as work mates and move up the ladder. These complement your technical skills, enhance your job performance and social interactions, and work hard to give you an edge over others. Unlike hard skills, these are interpersonal.
"Doing this course has been a pleasure. I have not studied for quite a few years but I really enjoyed it. My tutor was helpful whenever I needed assistance. I also found it easy to find the course I wanted to do, and all the information regarding enrolment at my fingertips." - Kay
In today’s competitive job market, having technical skills is not enough. You need to go beyond the call of duty and show that you have what it takes to fit within the organisation’s culture and that means having great interpersonal skills!
More Content. More Skills. More Value.
The most common interpersonal skills are:
- Awareness (of yourself and others)
- Caring about other people
- Collaborating and working well together with others
- Comforting people when they need it
- Clear communication skills
- Conflict management and resolution skills
This short course will help you use interpersonal skills to enhance personal effectiveness at the workplace.
Why students love learning with us
We don't use dense academic text books. Instead, we design digestible step-by-step modules and high-quality video sessions, backed by 24/7 tutorial support. The lessons are all taught on demand, and assessments are generally short answer or multiple-choice and can be re-taken as many times as needed. They’re perfect for people with busy lives and families who want to better themselves while unlocking better opportunities.
We're CPD Accredited, which means each of our modules is globally recognised for Continuing Professional Development. Once you're done, you'll have CPD points ready if you want to take your study even further.
100% online and on-demand
Enrol at any time and study on your own terms. Assessments are designed to improve comprehension rather than test the recall of facts in a timed setting.
Dedicated round-the-clock support
We're here to help, whenever and wherever you need it. Access expert support from a tutor by email or phone (Mon-Fri) or reach us on live chat, 7 days a week.
Real world, industry-led learning
Our courses are designed in collaboration with institutions, employers and industry experts to equip you with practical, real-world skills that will advance your career and broaden your mind.
Choose how and when you pay for your course. Pay upfront with your credit card or Apple Pay, set up a flexible payment plan or use Afterpay or Latitude Pay to buy now, pay later.
CPD Accreditation and Digital Badge
We are CPD Accredited
Completing CPD endorsed learning gives you CPD Points. These points are recognised by employers.
You will receive evidence of your CPD points on your Certificate.
Click here to find out more
stands for Continuing Professional Development
(CPD) and is the term used to describe the learning activities professionals engage in to develop and enhance their skills and knowledge. Completing CPD endorsed learning gives you CPD Points. These points can then be used in your portfolio/resume or future career as a professional. Online Courses Australia is accredited with the CPD Service.
Along with a certificate, you'll also receive a Digital Badge (from Gradbase).
What are Digital Badges?
Put simply, a digital badge is a virtual acknowledgement of a micro-credential, online course or professional achievement. Digital badges are portable, sharable and most importantly, verifiable. Think of it as a new way to demonstrate or prove you have completed a course.
Where is your digital badge stored?
Every student receives an online portfolio where digital badges can be stored. So, you can share this with prospective employers, friends and colleagues. You can store all your learning and certificates (from different providers) in one secure place.
Course Delivery + Learner Support
Delivered 100% online, no classroom required
Instant access (simply enrol online, anytime)
Assessments are short answer and multiple choice
Fast turnaround on marking (within 1 business day)
One on one mentor support
Live chat, 7 days a week
Develop & Use Emotional Intelligence
Interact With Customers
Show Social And Cultural Sensitivity
Work Effectively With Others
Establish And Conduct Business Relationships