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Ever come across job applications that want you to address specific criteria in why you’re the ideal candidate for the role? 

These criteria are a way for you to showcase your skills, knowledge, qualifications, and experience. 

Knowing how to handle these criteria during interviews can boost your likelihood of securing a role.

In this article, we'll give you examples and tips on how to tackle these interview questions.

Addressing Selection Criteria

Selection criteria, simply put, are the key skills, qualifications, and experiences that a job application or employer is looking for in a candidate. When you see them in a job listing, it's like a checklist of what the employer wants from applicants. It's your chance to show how you meet these requirements when applying for a job.

When it comes to addressing selection criteria, think of it as your opportunity to prove that you're the perfect fit for a job. It involves writing clear and convincing responses to questions that outline your skills, qualifications, and experiences relevant to the position. It's like telling a story about how you meet the job's requirements. 

The goal is to make a strong case for why you're the ideal candidate. 

Selection Criteria Response Examples

Here are some common selection criteria examples and responses that can help you with answering selection criteria questions.

Selection Criteria Question 1: Communication Skills
: "Describe a situation where you had to communicate complex information to a non-technical audience."

Response: "Once, I had to explain a complex software update to a group of non-tech colleagues. To make it understandable, I used simple language and visual aids, like diagrams. The result? Everyone grasped the changes easily, and we had a smooth transition."

Selection Criteria Question 2: Problem-Solving Abilities
: "Can you provide an example of a challenging problem you faced at work and how you resolved it?"

Response: "In my previous role, we faced a sudden supply chain disruption. To tackle it, I quickly organised cross-department meetings, brainstormed solutions, and coordinated with suppliers. We found alternative sources and implemented backup plans, ensuring minimal disruption to production."

Selection Criteria Question 3: Teamwork
: "Share an instance when you had to collaborate with a diverse team to achieve a common goal."

Response: "I recall a project where my team consisted of members from different departments and backgrounds. We held regular meetings, encouraged open communication, and assigned tasks based on each team member's strengths. This diverse collaboration resulted in a well-rounded project and positive outcomes."

Selection Criteria Question 4: Leadership Skills
: "Describe a situation where you took the lead in a project or team. How did you motivate and guide your team toward success?"

Response: "I led a product launch project where I motivated my team by setting clear goals, recognizing their contributions, and providing regular feedback. Through effective delegation and mentorship, we not only met our deadlines but also exceeded our sales targets."

Selection Criteria Question 5: Adaptability
: "Tell us about a time when you had to adapt to a significant change or unexpected challenge in your work. How did you handle it?"

Response: "During a company restructure, my role shifted drastically. I embraced the change by proactively seeking training, collaborating with colleagues who had similar experiences, and focusing on building new skills. This adaptability not only helped me succeed in my new role but also contributed to the team's overall resilience."

Selection Criteria Question 6: Customer Service Orientation
: "Share a scenario where you went above and beyond to meet a customer's needs and provide exceptional service."

Response: "Once, a customer had an urgent issue that wasn't covered by our standard procedures. I took the initiative to research the problem, involve relevant experts, and personally follow up with the customer until the issue was resolved to their satisfaction. This dedication to customer service led to positive feedback and increased customer loyalty."

20 Additional Key Selection Criteria Examples

The number of selection criteria you'll encounter depends on the job you're after. Your answers can vary in length too. Sometimes, job applications may specify word or page limits for responses. If not, a good rule of thumb is to aim for about half a page. Below, we've provided examples of different selection criteria to give you an idea.

  1. How do your skills align with this role?
  2. Can you apply your skills effectively here?
  3. Tell us about your skill development approach.
  4. Share instances of your skills in action.
  5. What relevant knowledge do you bring?
  6. How would you apply your knowledge here?
  7. Describe your knowledge growth strategy.
  8. Where did you acquire your experience?
  9. How extensive is your relevant experience?
  10. How does your experience benefit this role?
  11. Share examples of your experience's impact.
  12. What qualifications do you hold for this role?
  13. Highlight qualities that benefit you in this job.
  14. Define your workplace values concisely.
  15. Show your commitment to your career path.
  16. Are you adept at teamwork and collaboration?
  17. Explain your deadline management approach.
  18. Share a lesson learned from a past mistake.
  19. How do you adapt to changing circumstances?
  20. Provide an example of your problem-solving skills.

Tips for Answering Selection Criteria Questions

  • Get to Know the Criteria: First things first, take a good look at the criteria and make sure you understand what they're asking for before you dive into your answers.
  • Start Strong: Begin with a one-liner that clearly shows why your skills and experience are a perfect fit for the job. Make it shine.
  • Real-Life Examples: Think back to real-life situations where you've used or shown the criteria in action. The more relatable, the better.
  • Back It Up: Don't just tell your story; use facts and figures to back up your claims. Numbers speak volumes.
  • Polish Your Responses: Before hitting that submit button, give your answers a thorough once-over. Check for spelling and grammar errors. Your answers should be as flawless as your potential.

Using ChatGPT for Your Responses 

If you need a hand with a selection criteria question, just share the question you're working on, and ChatGPT can help you craft a solid response. Here’s how ChatGPT can help”:

  • Sprucing Up Your Answers: Already have a response, but want to make it sound even better?  Share what you've got with ChatGPT, and it can give you some tips to make it clearer and more reader-friendly.
  • Need More Content?: If you need more stuff to add to your answers, like more details or examples, just let ChatGPT know what you're looking for, and it can whip up some content that sounds professional and approachable. 
  • Writing Advice and Tips: Got questions or need advice on how to tackle selection criteria or any other writing task? ChatGPT can help with that too.

ChatGPT Prompt Examples 

"I'm working on a job application that asks for an example of my leadership skills. Can you help me draft a response?"

"I need to address a selection criterion about my problem-solving abilities. Can you provide tips on structuring my answer?"

"Could you assist me in refining my response to a selection criteria question about teamwork?"

"I'm struggling to find a suitable example for a selection criteria regarding my adaptability. Can you suggest a scenario I can use?"

"Please help me create a clear and concise response to a selection criterion about my qualifications for a management role."

"I have a selection criteria for customer service orientation. Can you give me ideas on how to approach this?"

"I'm not sure how to begin my response to a selection criteria about communication skills. Can you provide an opening sentence?"

"I need to address a selection criterion related to my knowledge of industry trends. Can you assist me in writing a strong response?"

"Can you guide me in providing evidence of my experience for a selection criterion about my expertise in project management?"

"I'm working on a selection criteria response for a government job application. Can you share tips for making it stand out?"

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Selection Criteria FAQs

How long should a selection criteria response be? 
The length of your response depends on the application requirements. Some applications may specify word or page limits, so be sure to carefully review all instructions. If there are no specified limits, aim to keep your answers to around half a page. The key is to maintain concise and focused writing.

How do you answer a selection criteria question if you don’t have any work experience? 
If you're seeking a role in an industry where you lack direct experience, try to bridge the gap by connecting it to other experiences you've had. Think about previous jobs that require similar skills or aspects of the role. Additionally, emphasise any relevant experiences, achievements, and qualifications that showcase your suitability for the job.

Is there a selection criteria template to follow?
While there isn't a one-size-fits-all selection criteria template, there is a general structure and approach that you can follow when addressing selection criteria. Here's a basic template you can adapt to your specific needs:

  • Show Relevance:
    • Ensure your responses directly relate to the job.
    • Highlight your skills and experiences aligned with the criterion.
  • Customise Your Responses:
    • Tailor each response to match the criterion's wording.
    • Use keywords from the job description.
  • Address Each Criterion:
    • List each selection criterion.
    • Respond to each criterion using the STAR method: Situation, Task, Action, Result
  • Introduction:
    • Start with a brief introduction mentioning the job position.
  • Be Concise:
    • Keep your responses clear and to the point.
    • Use bullet points or short paragraphs for readability.
  • Proofread and Conclude:
    • Check for errors and edit your responses.
    • Summarise your qualifications and express your enthusiasm for the role.
  • Career Development


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