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As a franchisee, you're your own boss within the franchisor's system. While you may receive some support, you're essentially running your own business.

However, all the online courses on franchising in Australia won’t teach you how to handle everything alone – and that’s because building a strong team is crucial. Here’s how to go about it. 

Why Is It Important To Recruit The Right Staff?

Recruiting the right people for your business is crucial. It's a top priority for 79% of Australian companies. When you bring in the right team members, they not only boost your current productivity but also contribute to your company's growth. 

Plus, making smart hiring choices today can save you from having to recruit more often in the future, which can be expensive and time-consuming. In short, finding the right candidates now will benefit your business in the long run.

What Traits Are Important to Look for in Employees?

When you're hiring new employees, it's important to look for specific qualities that can make them a good fit for your business. It's not just about their resumes; you also want people with the right personal qualities to help your business thrive. Here are five key traits to consider when evaluating potential employees:

Read more: How To Ensure You Hire The Right Staff For Your Franchise

Trait #1 - Polite & Courteous With Everyone 

Pay attention to how candidates behave during interviews. If they are polite, smile, and show courtesy, it's a good sign that they can represent your company well.

Trait #2 - Enthusiasm For The Role 

Seek candidates who genuinely express excitement about the role, their personal growth, and their future with your company. Enthusiastic individuals can bring valuable energy to your team. 

Trait #3 - Strong Communication & Leadership 

As a franchisee, consider candidates who communicate effectively and show good leadership skills. Reliable employees can step in when needed, giving you more flexibility.

Trait #4 - An Inquisitive Nature 

When candidates ask questions during interviews, it's a positive sign. Inquisitive people tend to learn quickly and adapt well, so watch for those interested in topics like career progression, training, and company culture.

Trait #5 - Experience In Your Field

While extensive experience may not always be required, candidates with some relevant background can require less training and adapt more easily to the role.

Boost Your Franchise’s Success with OCA’s Franchising Courses

Achieving success in business takes time and effort, but you can enhance your journey with OCA's online franchising courses. Our CPD-endorsed courses are engaging, video-based, and modular, making learning convenient from wherever you are. 

Explore our extensive library, including the Franchising HR Recruitment Skills Bundle, covering over 20 professional sectors. Say goodbye to dull, text-based learning as our immersive approach is showcased in our Student Study Demo.

Discover more about our online education, featuring 1-to-1 mentoring, at If you have questions, reach out to us at 1300 611 404 or email [email protected]

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