Are you looking to enhance your knowledge and skills in this exciting industry? Do you need to brush up on your professional development in order to improve your employment opportunities? Gain a deeper understanding of our travel and tourism course bundle and secure new skills and expertise to prepare for the challenges of this exciting sector.

"Busy Mum who wanted more!
As a mother of 2, it has been difficult to get back to UNI or TAFE financially due to the amount of time and dedication they would need. I wanted a course I could study in my own time. I am now studying 3x courses with OCA and highly recommend- easy to learn, study tips and tricks to ease me in, no time limit, and my mentor has given me so much career advice outside the course. " - Stacey Maher
This course is our most comprehensive in travel and tourism. If you already work in the industry, it's a big tick in the box for your professional development and if you want to start out it's a fantastic course. It is also suitable for those looking to set up their own travel and tourism business.
This course bundle includes:
Travel & Tourism Micro-Credential (valued at $1099)
Advanced Sales & Customer Service Skills (valued at $499)
Flight Attendant Career Sampler (valued at $399)
You will learn everything you need to know including how to process travel-related documentation, deliver quality customer service, advise on major services and attractions and package tourism products.
Why students love learning with us
We don't use dense academic text books. Instead, we design digestible step-by-step modules and high-quality video sessions, backed by 24/7 tutorial support. The lessons are all taught on demand, and assessments are generally short answer or multiple-choice and can be re-taken as many times as needed. They’re perfect for people with busy lives and families who want to better themselves while unlocking better opportunities.
We are CPD endorsed. Completing CPD-endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by
Credly.
100% online and on-demand
Enrol at any time and study on your own terms. Assessments are designed to improve comprehension rather than test the recall of facts in a timed setting.
Dedicated round-the-clock support
We're here to help, whenever and wherever you need it. Access expert support from a tutor by email or phone (Mon-Fri) or reach us on live chat, 7 days a week.
Real world, industry-led learning
Our courses are designed in collaboration with institutions, employers and industry experts to equip you with practical, real-world skills that will advance your career and broaden your mind.
Choose how and when you pay for your course. Pay upfront with your credit card or Apple Pay, set up a flexible payment plan or use Afterpay or Latitude Pay to buy now, pay later.
Industry
Aligned
Career Pathways
- Tour Guide
- Tourism Manager
- Tour Package Sales Person
- Destination Specialist
- Service Personnel
- Small Business Owner (tours, accommodation, transport)
- Outdoor Education Officer
- Tour Bus Driver
- Hotel Manager
- Safari Guide
- Flight Attendant
Course Delivery + Learner Support
Delivered 100% online, no classroom required
Instant access (simply enrol online, anytime)
Assessments are short answer and multiple choice
Fast turnaround on marking (within 1 business day)
One on one mentor support
Live chat, 7 days a week
Course Topics
Interact With Customers
Provide Service To Customers
Sell Products And Services
Show Social And Cultural Sensitivity
Manage Quality Customer Service
Work Effectively With Others
Travel Related Documentation
Package Tourism Products
Source And Use Information On The Travel And Tourism Industry
Access And Interpret Product Information
Sell Tourism Products And Services
Assess Information On Event Industry Operations
Prepare & Monitor Budgets
Source Airfares For Domestic And International Flights
Develop & Implement Marketing Strategies
Manage Finances
Apply Customer Service Skills
Work Effectively With Others
Follow Security Procedures
Advice On Major Services & Attractions At Aviation Destinations
Flight Attendant & Cabin Crew
Enhance The Customer Service Experience
Make A Presentation
Prepare & Present Proposals
Establish And Conduct Business Relationships