Are you looking to enhance your knowledge and skills in this exciting industry? Do you need to brush up on your professional development in order to improve your employment opportunities? Gain a deeper understanding with our travel and tourism course bundle and secure new skills and expertise to prepare for the challenges of this exciting sector.
"I am absolutely loving studying with Online Courses Australia! I really love being able to study where and when I want. I would recommend studying with OCA if you want to learn at your own pace and get quality assistance." - Erin
This course bundle is our most comprehensive in travel and tourism. If you already work in the industry, it's a big tick in the box for your professional development and if you want to start out its a fantastic pre-accredited course. It is also suitable for those looking to set up their own travel and tourism business.
This course bundle includes:
Travel & Tourism Advanced Certificate (valued at $899)
Advanced Sales & Customer Service Certificate (valued at $249)
Flight Attendant Career Sampler (valued at $249)
You will learn everything you need to know including how to process travel related documentation, deliver quality customer service, advise on major services and attractions and package tourism products.
For any additional questions please see our comprehensive FAQ's.
Delivered 100% online, no classroom required
Instant access (simply enrol online, anytime)
Assessments are short answer and multiple choice
Fast turnaround on marking (within 1 business day)
One on one tutor support
Live chat, 7 days a week
There are no formal requirements to do this course.
This Travel & Tourism Course Bundle is designed for a wide audience including people with little or no prior experience in the travel and tourism industry. The course is delivered 100 percent online 24/7.
To successfully complete this course, a student must:
Have access to the internet and the necessary technical skills to navigate the online learning resources
Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
Be a self-directed learner
Possess sound language and literacy skills
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See Online Demo
* Cannot be used in conjunction with any other offer
This comprehensive travel course is designed to enhance your skills and knowledge in this exciting industry. You will learn everything you need to know about the Travel and Tourism Industry including how to develop tourism products, manage finances and development and the skills to implement strategies based on business and marketing plans.
As you progress, you will undertake a variety of practical tasks (in an online environment) within a travel and tourism context, including accessing and interpreting travel product information and providing customer service to clients
You will learn the skill of working effectively with others in a diverse and dynamic environment, how to manage quality customer service within a competitive environment and the skills of a sales professional in establishing and meeting customer needs, suggestive selling and how to close the sale based on added value.
This topic describes the skills and knowledge required to manage the strategic product development process from initial research through to product establishment and monitoring.
As you progress through this topic you will learn how to conduct research and on products inline with organisational objectives, evaluate information sources for tourism market trends and networks, analyse market trends, needs and product and services gaps and opportunities including the use of new techologies and issues to product lifecycle.
In addition you will learn how to determine selling price to maximise profitability and create, implement, monitor and evaluate product development plan focused on marketing, communications, contractual obligations and other business factors.
You will learn how to:
This topic describes the skills and knowledge required to process a range of travel and tourism documentation and to identify and interpret all documentation requirements and to prepare and despatch documents within designated deadlines.
As you progress through this topic you will learn how to interpret and confirm customer and supplier information and accurately process a range of diverse travel and tourism product, service and operational documentation for multiple customer files and understand products, costs and payment arrangements when developing documents to meet customer expectations.
You will learn how to calculate costs quoted to the customer, check payment status and how to read and interpret customer reservation and operational data, complex itineraries and product information for discussions with colleagues or supervisors and how to write accurate and clearly expressed travel-related documents.
You will learn how to:
This topic describes the skills and knowledge required to access and interpret current and emerging information on event industry operations. This includes industry structure, technology, laws and ethical issues specifically relevant to event coordination. Event personnel integrate this essential knowledge on a daily basis to work effectively in the industry.
As you progress through this topic you will learn how to source event industry information and use this in day-to-day activities to maximise effective performance and understand the event industry, including main roles, functions and interrelationships of sectors and the basic aspects of key laws and ethical issues specifically relevant to the industry.
You will learn how to:
This topic describes the skills and knowledge required to create flight itineraries and construct normal international airfares. It requires the ability to interpret flight information and conditions applicable to specific fares and to construct airfares according to International Air Transport Association (IATA ) regulations.
As you progress through this topic you will learn how to accurately construct multiple and diverse normal international airfares to meet varying customer requirements, using various types of calculations, checks and mileage systems and conversions. You will understand how to configure air itineraries and complete correct airfare calculations within commercial time constraints and deadlines to meet customer needs.
In additional you will know how to record full details of calculated airfares, minimising use of printed materials through electronic record keeping to reduce waste. You will learn how to source and interpret information provided by airlines and consolidators such as flight and fare schedules, special bulletins and websites.
You will learn how to:
If you would like to preview this travel course in more detail or find out how it can help you secure travel jobs, click on DEMO above or call our team on 1300 611 404. You may also be interested in these similar travel courses - click here.
* Cannot be used in conjunction with any other offer