Do you dream of travelling the world and at the same time, getting paid to work in tourism? Learn what’s possible with our 'Tourism Career Sampler' course that is designed to give you a taste of your future career and the study involved to realise your dream.
"I think that Online Courses AUS is a fantastic way to up-skill and better yourself. The ladies that help you choose a course are fantastic and the website is so easy to use. There are online tutors to help you whenever you need it. I think that it's a fantastic way to up-skill and better yourself. After I complete my current course, I will certainly be looking at another." - Jade
OCA's Travel & Tourism career sampler course is the first step to a solid career in the exciting world of travel and tourism. In a short time you can experience what it's like to work in the industry and the kind of study involved to prepare you for a future career in Travel & Tourism.
If you have a passion for travel and think that you would enjoy working in tourism, then this course is for you! With consistent job openings in the industry you’ll never run out of opportunities. Whether you’re looking to work regional, overseas or in the city, travel and tourism jobs can be found everywhere, and with the right skills and education you can secure a job you love.
Life is too short to do something you really don't enjoy. You can change that, TODAY!
Sell Products And Services
Source And Use Information On The Travel And Tourism Industry
Develop Tourism Products
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This course is designed to give you a taste of what it's like to work in the Travel and Tourism Industry and the kind of study involved to secure a career in this dynamic industry.
As you progress, you will understand how to source and use information, how to sell products and services to clients and how to develop tourism products and packages to meet the needs of a target market. You will learn the skills of a sales professional in establishing and meeting customer needs, suggestive selling and how to close the sale based on added value.
You will understand the importance of encouraging repeat business and customer advocacy and how to utilise a customer relationship management system to maximise customer engagement across key touch points.
This online course covers three major topics.
This topic describes the skills and knowledge to source and use current and emerging information on the tourism and travel industry. This includes industry structure, technology, laws and ethical issues specifically relevant to the tourism and travel industry. Tourism personnel integrate this essential knowledge on a daily basis to work effectively in the industry.
As you progress through this topic you will learn about the type of information to assist operational duties such as tourism trends, relevant laws and compliance requirements, current and emerging technologies and opportunities, and how to update your knowledge in the tourism and travel industry.
You will learn how to:
his topic describes the skills and knowledge required to manage the strategic product development process from initial research through to product establishment and monitoring.
As you progress through this topic you will learn how to conduct research and on products inline with organisational objectives, evaluate information sources for tourism market trends and networks, analyse market trends, needs and product and services gaps and opportunities including the use of new techologies and issues to product lifecycle.
In addition you will learn how to determine selling price to maximise profitability and create, implement, monitor and evaluate product development plan focused on marketing, communications, contractual obligations and other business factors.
This topic describes the skills and knowledge required to sell products and services in a retail environment using professional sales techniques, encompasses key selling skills, from approaching the customer to closing the sale.
As you progress through this topic you will learn key communication skills of questioning, listening and paraphrasing to establish needs, how to sell product benefits to encourage the customer to make a decision to purchase.
You will learn the skills to effectively handle objections, close the sale and farewell the customer to encourage customer loyalty and repeat business. In addition you will understand the importance of product knowledge and how to keep up to date with latest product developments to meet customer needs.
If you would like to preview this tourism course in more detail or find out how it can help you secure travel jobs, click on DEMO above or call our team on 1300 611 404. You may also be interested in these similar courses - click here.
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