

Are you looking to enhance your knowledge and skills in this exciting industry? Do you need to brush up on your professional development in order to improve your employment opportunities? Gain a deeper understanding of our travel and tourism course bundle and secure new skills and expertise to prepare for the challenges of this exciting sector.
"I am absolutely loving studying with Online Courses Australia! I really love being able to study where and when I want. I would recommend studying with OCA if you want to learn at your own pace and get quality assistance." - Erin
This course is our most comprehensive in travel and tourism. If you already work in the industry, it's a big tick in the box for your professional development and if you want to start out it's a fantastic pre-accredited course. It is also suitable for those looking to set up their own travel and tourism business.
This course bundle includes:
Travel & Tourism Advanced Certificate (valued at $899)
Advanced Sales & Customer Service Certificate (valued at $249)
Flight Attendant Career Sampler (valued at $249)
You will learn everything you need to know including how to process travel related documentation, deliver quality customer service, advise on major services and attractions and package tourism products.
Why students love learning with us
We don't use dense academic text books. Instead, we design digestible step-by-step modules and high-quality video sessions, backed by 24/7 tutorial support. The lessons are all taught on demand, and assessments are generally short answer or multiple-choice and can be re-taken as many times as needed. They’re perfect for people with busy lives and families who want to better themselves while unlocking better opportunities.
We're CPD Accredited, which means each of our modules is globally recognised for Continuing Professional Development. Once you're done, you'll have CPD points ready if you want to take your study even further.
100% online and on-demand
Enrol at any time and study on your own terms. Assessments are designed to improve comprehension rather than test the recall of facts in a timed setting.
Dedicated round-the-clock support
We're here to help, whenever and wherever you need it. Access expert support from a tutor by email or phone (Mon-Fri) or reach us on live chat, 7 days a week.
Real world, industry-led learning
Our courses are designed in collaboration with institutions, employers and industry experts to equip you with practical, real-world skills that will advance your career and broaden your mind.
Choose how and when you pay for your course. Pay upfront with your credit card or Apple Pay, set up a flexible payment plan or use Afterpay or Latitude Pay to buy now, pay later.
Industry
Aligned
CPD Accreditation and Digital Badge (Credential)
We are CPD Accredited. Completing CPD endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Certificate and digital badge issued by Credly.
Click here to find out more about CPD
CPD stands for
Continuing Professional Development (CPD) and is the term used to describe the learning activities professionals engage in to develop and enhance their skills and knowledge. Completing CPD endorsed learning gives you CPD Points. These points can then be used in your portfolio/resume or future career as a professional. Online Courses Australia is accredited with the CPD Service.
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CPD POINTS
Digital Badge (Credential)
Along with your OCA Certificate, you'll also receive a Digital Badge (from globally recognised
Credly).
What will a Credly digital badge issued by Online Courses Australia do for you?
A quality credential clearly explains what you can do, what you did to earn this and who says you
earned it. It is more than a piece of paper.
- The digital version of a credential is easy to share online.
- The digital version of a credential is secure.
- This is a trusted method for real-time verification; it is not self-reported.
- You'll see direct connections between skills and jobs.
Unlock your potential and enhance your professional opportunities with these features:
- Share your digital badge via LinkedIn and other social platforms
- Share your digital badge to a mobile wallet for on-the-job credential verification
- Customise your Certificate(s)
- Accept, view and share your digital badge in your local language
- Access labor market insights for your desired industry
Learn more about how this works
Career Pathways
- Tour Guide
- Tourism Manager
- Tour Package Sales Person
- Destination Specialist
- Service Personnel
- Small Business Owner (tours, accommodation, transport)
- Outdoor Education Officer
- Tour Bus Driver
- Hotel Manager
- Safari Guide
- Flight Attendant
Course Delivery + Learner Support
Delivered 100% online, no classroom required
Instant access (simply enrol online, anytime)
Assessments are short answer and multiple choice
Fast turnaround on marking (within 1 business day)
One on one mentor support
Live chat, 7 days a week
Course Topics
Interact With Customers
Provide Service To Customers
Sell Products And Services
Show Social And Cultural Sensitivity
Manage Quality Customer Service
Work Effectively With Others
Travel Related Documentation
Package Tourism Products
Source And Use Information On The Travel And Tourism Industry
Access And Interpret Product Information
Sell Tourism Products And Services
Assess Information On Event Industry Operations
Prepare & Monitor Budgets
Source Airfares For Domestic And International Flights
Develop & Implement Marketing Strategies
Manage Finances
Apply Customer Service Skills
Work Effectively With Others
Follow Security Procedures
Advice On Major Services & Attractions At Aviation Destinations
Flight Attendant & Cabin Crew
Enhance The Customer Service Experience
Make A Presentation
Prepare & Present Proposals
Establish And Conduct Business Relationships