With our Advanced Certificate in Business Administration you’ll learn the advanced level administrative skills to manage and supervise others in any type of organisation: business, government, private and nonprofit. It’s really easy to get started. Enrol today and take charge of your future.
"Doing this course has been a pleasure. I have not studied for quite a few years and hated it while I was at school, but I really enjoyed it. My tutor was helpful whenever I needed assistance. I also found it easy to find the course I wanted to do, and all the information regarding enrolment at my fingertips." - Kay
Want to lead with confidence? This course can help you advance your career and prepare you for managerial and top-tier administrative roles. Get equipped with the skills and knowledge to manage key information in any organisation.
Continuing professional development' commonly abbreviated to ‘CPD' refers to the work-related learning and development that should continue throughout your career. ‘Formal CPD' involves activities such as participation in short courses (like this one) that enhance or add to your skills. It's useful to think of CPD as an investment – an investment by you in your career and an investment in your development as a professional by your employer. Both parties (you and your employer) can contribute to the investment.
What are the key benefits of professional development? Benefits include: increased confidence & credibility; efficiency; ability to influence and lead; improved networking skills; currency in your skills and knowledge; achieving career goals & becoming a better employee. You may even be able to ask for "pay raise", employers love staff that invest in themselves.
Manage Personal Work Priorities & Professional Development
Manage Recruitment Selection & Induction Processes
Plan And Manage Conferences
Manage Meetings
Plan And Implement Administrative Systems
Write Complex Documents
Prepare & Monitor Budgets
Identify Hazards, Assess and Control Safety Risks
Participate In Safe Work Practices
Facilitate Continuous Improvement
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Implementation Activities
There is a range of activities that may assist in the implementation of administrative systems, including:
Boosting Staff Confidence Staff should feel confident and prepared for the changes; resistance to change is common within organisations when new systems are introduced. These feelings are usually caused by fear or failure and loss of control due to job task conditions changing;staff training and morale boosting meetings and exercises can help in boosting staff confidence and helping them to be excited about the changes.
Change Management StrategiesChange management strategies are those that are designed to investigate all the impacts that changes will have within the organisation and assist in managing change to ensure that a seamless and efficient transition can be made. Change management includes:
• Communicating change requirements
• Putting strategies in place to roll the old system into the new
• Training staff in the new system Putting the new system in place
• Managing any issues that may arise due to the changes
• Reviewing all changes made and modifying them if required
Changing Team/Organisational Culture The culture of a team or organisation is the values and underlying attitudes that exist within the organisation, in some cases, over time, a negative or change resistant culture may have developed. It may be necessary to put a range of activities in place to assist the growth of a positive and inclusive culture that embraces change and is naturally creative and innovative. Activities that can be used to change team culture include:
• Team building exercises
• Training in innovation
• Celebrating change and ideas
• Encouraging teams to look at challenges differently
Ensuring System Functions CorrectlyIt will be necessary to map and test all systems once they are implemented to ensure that no unexpected errors have occurred. It is much easier to make small changes to the system right after implementation rather than waiting until the errors pile up without anyone knowing.
External Consultants System implementation is a technical and complex task and it may be necessary to seek the assistance of a range of external consultants, in many cases, the consultant will be included with the purchase of the new system from the designer or developer.
Informing Relevant People All personnel throughout the organisation that are likely to be impacted by the system changes must beinformed, providing time for them to prepare for the changes. Preparations may include:
• Finalising old tasks and files
• Cleaning and sorting through old information to bring to the new system
• Archiving information that does not need to be brought over to the new system
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