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Online Courses Australia   >   Online Courses   >  Events & Hospitality   >  Advanced Sales and Customer Service Skills Certificate

Advanced Sales and Customer Service Skills Certificate

Course Bundle
Advanced Sales and Customer Service Skills Certificate Trustpilot Rating
Dollar Sign Payment Plan From Only $25 per week
60 Study Hours
Lifetime Access Available Worldwide
$649 $349

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Learn the customer service skills you need to improve your current job opportunities. Combine your love for people and service with a career in events, hospitality or tourism. Stand out from the crowd and invest in yourself. Make the change happen today.

"This course was very enjoyable, easy enough to follow and went into good depth, increasing my knowledge of customer service across multiple industries. Will definitely help me with future career prospects. Easy way to study so much so I'm now going to attempt a diploma!" - Christopher

This course prepares you for work in a range of possible job opportunities such as the front of house, in activities, in marketing, consulting, room service, food service and more.

If you want to enhance the customer service experience or simply improve your skills in this area, enrol in this course and make the change happen today.

More Content. More Skills. More Value.

All lessons are presented in step-by-step learning modules perfect for studying at the pace that suits your lifestyle. 

Enrol now to get instant access to this course and start learning right away.


Why students love learning with us
We don't use dense academic text books. Instead, we design digestible step-by-step modules and high-quality video sessions, backed by 24/7 tutorial support. The lessons are all taught on demand, and assessments are generally short answer or multiple-choice and can be re-taken as many times as needed. They’re perfect for people with busy lives and families who want to better themselves while unlocking better opportunities.
Fully CPD accredited
We're CPD Accredited, which means each of our modules is globally recognised for Continuing Professional Development. Once you're done, you'll have CPD points ready if you want to take your study even further.
100% online and on-demand
Enrol at any time and study on your own terms. Assessments are designed to improve comprehension rather than test the recall of facts in a timed setting.
Dedicated round-the-clock support
We're here to help, whenever and wherever you need it. Access expert support from a tutor by email or phone (Mon-Fri) or reach us on live chat, 7 days a week.
Real world, industry-led learning
Our courses are designed in collaboration with institutions, employers and industry experts to equip you with practical, real-world skills that will advance your career and broaden your mind.
Flexible payment options
Choose how and when you pay for your course. Pay upfront with your credit card or Apple Pay, set up a flexible payment plan or use Afterpay or Latitude Pay to buy now, pay later.

Upon successful completion of this course you will receive an OCA Certificate of Achievement in Advanced Sales and Customer Service Skills Certificate.
Certificate of Achievement

Career Pathways

  • In a resort overseas
  • On a cruise ship
  • In a ski resort
  • At a beach resort
  • In a fancy 5-star hotel
  • At a country motel

Course Delivery + Learner Support

Delivered 100% online, no classroom required

Instant access (simply enrol online, anytime)

Assessments are short answer and multiple choice

Fast turnaround on marking (within 1 business day)

One on one mentor support

Live chat, 7 days a week

Course Topics

Our Pricing
Pay Upfront + Save
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  • Best Value Option
  • Lifetime Access

Upfront Cost
$649 $349

Wireless Headphones
Free Wireless Headphones

* Cannot be used in conjunction with any other offer

Total Cost $349
Buy Now Pay Later
Latitude Pay
  • Interest Free
  • Lifetime Access
pay upfront price over 10 instalments

Minimum Weekly Cost

Make 10 interest free payments of $34.90 AUD weekly.
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Total Cost $349
Prefer to use Afterpay?
Flexible Payment Plan
Debit Success
  • No Credit Check
  • Lifetime Access

Weekly Cost

$25 per week for 24 weeks
Flexible first payment date
(within 7 days)
Total Cost $600

Be inspired with industry led-content dropping weekly

  • Customer satisfaction is important for any business that offers products or services. Here we examine how to track your customer satisfaction levels, why it's essential to do so and how customer support courses can help to improve your abilities in this crucial area. READ MORE
  • If you're working in the hospitality industry, customer service plays a vital role. However, the concept extends much further than being polite at the check-in desk. Here we examine what great customer service looks like in hospitality and how a customer service course can help. READ MORE
  • Customer service skills training can really boost your career opportunities and knowledge to help you stand out from the crowd. An online customer service course from Online Course Australia can give you the tools you need to excel in a range of industries. READ MORE

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