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Advanced Customer Service Skills | For only $99

  • Unlimited access
  • 20 Study Hours
  • Learn the customer service skills you need to improve your current job opportunities. Combine your love for people and service with a career in events, hospitality or tourism. Stand out from the crowd and invest in yourself. Make the change happen today.

    "This course was very enjoyable, easy enough to follow and went into good depth, increasing my knowledge of customer service across multiple industries. Will definitely help me with future career prospects. Easy way to study so much so I'm now going to attempt a diploma!" - Christopher

    This course prepares you for work in a range of possible job opportunities such as the front of house, in activities, in marketing, consulting, room service, food service and more.

    If you want to enhance the customer service experience or simply improve your skills in this area, enrol in this course and make the change happen today.

    We're committed to you! As an OCA student you will receive a range of support services to assist you with your learning journey. This includes: live chat, technical, admin and general course support and a dedicated trainer to support your learning.

    Upon successful completion of this course you will receive an OCA Certificate of Achievement in Advanced Customer Service Skills.
    Career Pathways

    • In a resort overseas
    • On a cruise ship
    • In a ski resort
    • At a beach resort
    • In a fancy 5-star hotel
    • At a country motel

    Course Delivery + Learner Support

    This qualification is delivered online. As soon as you enrol, you’ll be provided with a login and password so you can access our OCA e-learning centre 24/7. You can study at your own pace, from the comfort of your home. All course materials are 100% online, and delivered via our innovative e-learning experience.

    Course Topics

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    Course Delivery & Start
    Start anytime flexible study
    Career Salary Range
    $40,000 - $110,000
    You will have an allocated personal trainer

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    Do you have any questions?
    Call 1300 611 404 or start an online chat
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    Unlimited access
    Total Cost


    "At this price, you can't afford to make any excuses!"

    Thank you for your interest. Fill out the details below, and we will be in touch with options to experience a demonstration of this course.
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