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Introduction to Aviation (Flight Operations) | For only $149 |   Payment Plan
$50 upfront

  • Unlimited access
  • 12 Study Hours
  • Can you imagine yourself working for a big airlines such as Emirates?  Working in a busy airport, checking passengers in?  Or perhaps flying high in the sky as a member of cabin crew?  Whatever your passion, your journey starts here.

    "Doing this course has been a pleasure. I have not studied for quite a few years but I really enjoyed it. My tutor was helpful whenever I needed assistance. I also found it easy to find the course I wanted to do, and all the information regarding enrolment at my fingertips and the actual course really exceeded my expectations..." - Kay

    If you're dreaming of a career that will allow you to jet-set around the world, then this course is the ticket to get you there! This industry is full of exciting and rewarding job opportunities which could open up the world to you. But before you can do that you need to have the right education. This course will give you an insight into what it takes.

    Embark on your journey by enrolling in this Introduction to Aviation (Flight Operations) course today.

    Industry Recognised

    Upon successful completion of this course you will receive an OCA Certificate of Achievement in Introduction to Aviation (Flight Operations).
    Career Pathways

    • Cabin Crew
    • Flight Attendant
    • Airline Ground Staff
    • Airline Check in Employee
    • Airline Reservations Employee

    Course Delivery + Learner Support

    • Delivered 100% online, no classroom required
    • Instant access (simply enrol online, anytime)
    • Assessments are short answer and multiple choice
    • Fast turnaround on marking (within 1 business day)
    • One on one tutor support
    • Live chat, 7 days a week
    Improve your knowledge

    Learn More

    Course Delivery & Start
    Start anytime flexible study
    You will have an allocated personal trainer

    Try Online Demo

    Do you have any questions?
    Call 1300 611 404 or start an online chat
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    Best Value Option
    Unlimited access
    Total Cost


    "At this price, you can't afford to make any excuses!"

    Payment Plan

    $50 deposit +
    remainder over 3 weeks
    No credit check required
    Total Cost


    "With this flexibility, you can't afford to make any excuses!"

    Sample extract from our Introduction to Aviation (Flight Operations) short course.

    Flight Operations is a very comprehensive topic designed to provide you with an understanding of a work environment within the Aviation Industry, the communication and administration skills required to effectively carry out tasks. It explores the concept of leadership and the skills that help you lead a small team from inductions, building effective workplace relationships and providing quality customer service.

    As you progress through this topic you will learn about the basics of the aviation working environment, including working safely, building customer service skills and working with others. You will learn how to develop your administration and communication skills to increase your understanding to carry out administrative tasks, using various communication methods and systems, and workplace documentation.  You will learn how to develop your leadership skills to help you in leading a small team, focusing on conducting inductions, building effective workplace relationships and providing quality customer service.

    Although this course does not equate to a formal qualification you will understand the basics of the aviation working environment, improve your administration and communication skills relevant to the aviation industry and develop your leadership skills to lead a small team in the workplace.

    There are 3 major Learning Activities that make up this topic, each with a series of different activities.  It is recommended that you complete them in the sequence listed.  In addition, Learner Guides are provided as supplementary resources, which can be used on their own or alongside your viewing of each activity. These are found in the Additional Learning Resources section, relevant to each of the 3 major parts.

    We will start with several introductory topics in understanding your work environment ...

    • Conduct housekeeping activities
    • Follow occupational health and safety procedures
    • Complete workplace induction procedures
    • Complete routine administration tasks
    • Work effectively with others
    • Apply customer service skills
    • Follow security procedures

    Then get into specifics of administration and communication...

    • Organise personal work priorities and development
    • Work in a socially diverse environment
    • Carry out workplace calculations
    • Produce workplace documentation
    • Use communication systems
    • Apply quality procedures
    • Care for the environment 

    Finally, you will learn the role leadership plays in achieving results...

    • Conduct induction processes
    • Contribute to effective workplace relationships
    • Lead a work team of group
    • Provide quality customer service
    • Advise on major services and attractions at aviation destinations

    If you would like to preview this tourism course in more detail or find out how it can help you secure travel jobs, click on DEMO above or call our team on 1300 611 404. You may also be interested in these similar online courses - click here.


    Thank you for your interest. Fill out the details below, and we will be in touch with options to experience a demonstration of this course.

    Thank you for your interest. Fill out the details below, and we will be in touch with more information.
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