Privacy Policy
We are committed to ensuring your privacy.
As a Registered Training Organisation, Online Courses Australia is committed to protecting our student's privacy.
We understand that our students expect privacy in their transactions with us and for their information to be both secure and used only for the purposes for which it is provided as advised by us.
Personal information collected as a result of your enrolment will be used by Online Courses Australia and the Department of Employment and Training for general student administration, vocational education and training administration and regulation, as well as departmental planning, reporting, communication, research, evaluation, auditing and marketing. Only authorised departmental officers have access to this information.
Your personal information may be disclosed to Commonwealth and State Government authorities and agencies.
Your personal information may be shared with other Online Courses Australia establishments in which you enrol or apply to enrol, as stated in the Online Courses Australia Student Handbook.
If you are a school-based apprentice or trainee, your personal information, attendance details, progress and results will be disclosed to your school and the Queensland Studies Authority.
Your results may be disclosed to the Queensland Tertiary Admissions Centre.
If you are an apprentice/trainee, your personal information, attendance details, progress and results will be disclosed to your employer or host employer.
If you are under the age of 18 years your personal information, attendance details, progress and results may be disclosed to your parent/guardian.
No further access to your enrolment information will be provided to any other organisation or persons without your consent or, unless authorised or required by law, in accordance with the Commonwealth Privacy Act 1988.
Information on the Commonwealth Privacy Act 1988 can be found on the Federal Privacy Commissioner's web site. The Education Portal provides access to many online resources, which are not under our direct control. You should read the conditions of use and other statements of these sites. The privacy statement for the Department of Education Employment and Workplace Relations (DEEWR) can be found at www.deewr.gov.au
Conwal Virtual Site
The Online Courses Australia Virtual learning site provides a range of services for their students in an online learning environment The information we collect from you as a student is used for the purposes of providing on-line services and support. This Privacy statement applies to the Online Courses Australia website and does not apply to any web linked sites. It should also be noted that while courses delivered on the Online Courses Australia virtual learning site are stored on the Online Courses Australia server the information they contain is managed by Online Courses Australia's Learning Management System and staff delivering the course. We recommend that you read the privacy statement of any linked sites to familiarize yourself with their privacy policies.
Online Privacy Statement
The Department of Education Employment and Workplace Relations (DEEWR) is committed to protecting the privacy of your personal information. This Privacy Statement governs the collection, storage, use, access and disposal of data obtained by your use of this web site. Please take some time to read through this statement and understand our position on privacy. This privacy statement will be updated from time to time so please visit this page regularly. When you link to another site we recommend you read the privacy statement of that site.
Collection an use of Site Visit Data
Online Courses Australia does not collect or record personal information, other than that you choose to provide through online enrolment requests form, or events registration.
Two types of online data are collected:
- Visitor logs and statistics so that we know how busy our site is; and
- Information provided by users through feedback forms on this site. If you complete a feedback from, we will collect your first and last name, organisation (if applicable), and email address.
Emails and Electronic Forms
We will record your email address only if you send us a message. Your personal information will only be used for the purposes for which you have provided it. Your email address will not be added to a mailing list, unless you have provided it to us in order to subscribe to one of our subscription services. Where you choose to send us a completed electronic form that includes your personal details, we do collect personally identifiable information, such as name, address and email address. The information collected by email or electronic forms will be used only for the purpose for which you have provided it, and we will not disclose it without your consent, except where authorised or required by law.
Visitor logs and statistics
This site gathers statistics on users' online experience. Information collected includes:
- Visitor server addresses and domains
- The times and dates the site was visited
- The pages visitors accessed and files downloaded
- Visitors' browsers and operating systems
The main purpose for collecting this information is to provide
statistical information used for web-site and system
administration. The information does not identify individual users
but does identify the computer that is used to access our
sites.
Logged information is kept confidential by those under contract to
conduct maintenance to web server components. We make no attempt to
identify individuals from these records.
User Information
All Online Courses Australia website staff have a legal duty to protect the privacy of your personal information and ensure it is used only for the purpose to which you have agreed. The Online Courses Australia website will not make available users' personal information to other organisations or individuals. Personal information is handled in accordance with Commonwealth Privacy Act 1988.
Publishing Personal Information
We will only publish personal information on this site if it has been collected for this purpose with your knowledge or if you have consented to the disclosure. When giving such consent, you should be aware that information published on this site is accessible to millions of users from all over the world, that search engines will index it, and that it may be copied and used by any web user. This means that once the information is published on this site, we will have no control over its subsequent use and disclosure.
If you have any concerns about providing the personal information asked for please contact Online Courses Australia to discuss the matter further.
Security
All reasonable steps are taken to ensure that information collected is kept secure and confidential. Our web environment, Virtual Learning Environment and databases are protected from unauthorised access using current technologies.
You should be aware that there are inherent risks associated with the transmission of information via the Internet. For those who do not wish to transmit specific information across the Internet, the Framework provides alternative ways of providing information. For example, forms may be printed and lodged by facsimile transmission or post.
We do not publish personal information on this website. Email addresses and other personal information you provide will not be added to a mailing list without your consent and will not be disclosed to any other State institution or authorities except if required by law or regulation.
Online Enrolment information is stored on the Online Courses Australia Server and passed directly on to the relevant staff member. It is important that information you provide in the enrolment process is accurate and up to date to allow proper processing of your enrolment request. The requested enrolment application information conforms to the AVETMISS (Australian Vocational Education & Training Management Information Statistical Standard) requirements, which all students are required to provide when enrolling. If you have any queries about the information being requested please contact the Online Courses Australia. The materials presented on this website/publication are distributed by Online Courses Australia as an information source only.
